Other Case Study Links:

   Forensic Audit of Service Contract

   Contract Compliance Implementation

  Internal Controls Implementation

   Production Reporting Transformation

   e-Business Expenses Project

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Overview:

CorGuv was awarded a contract for the Management of a Programme to In-source Financial Services back into the Finance Department of a major multi-national oil company.

We were chosen because of our unique expertise in Contract Compliance and Internal Control, combined with our Project Management skills.

Brief:

Manage the complete programme of in-sourcing all Finance services from the service provider in a year. As part of the solution develop and implement an electronic invoicing system to enable to efficient handling of invoices in the new organisation.

Solution:

This Programme was divided into three integrated projects as follows:

  Personell Management: The need for treating staff well, both in the client and those staff transferring from the consultancy was paramount. A complex series of job design, and staff evaluation and placement was essential to success if there was not to be serious disruption of Financial Services. Further, the cooperation of the Consultant's Management was important for the same reason..

.  Manage Inter-dependacy: The three projects were very closely inter-dependant and the timing and quality needed to be controlled so that the overall objective was achieved. In particular the timing and delivery of the IT based Electronic Invoicing system needed to be co-ordinated with the in-sourcing of the transfer of Financial Services.

.  Manage Complexity: The Programme was complex because these services had been out-sourced to a large consultancy for 6 years. Staff needed to be transferred under Transfer of Undertakings & Protection of Employment Rules (TUPE) and the management expertise needed to be transferred. The appropriate commercial termination of the service contracts was a key element in assuring a key transition. In addition, the envisaged efficiencies could only be realised if the invoice-checking processes could be automated. This meant automating a process the company no longer had detailed knowledge off. To make matters more challenging, confidentiality was important because of the staff changes and transfers.

Results:

  The client stated that they could not have run this project without CorGuv's expert assistance. Our knowledge of Contract Work and Financial Control and Programme Management plus our skill in Managing Change has been a unique and successful combination. In the process, we have helped train company staff to take on the new roles and are well on our way to leaving a Sustainable Solution in place with significant savings compared with the situation before the Programme started